SERVICES

KeyStone Managed Services

Full-service solution for running your KeyStone operations.

Reduce the Time Your Team Spends on Day-to-Day KeyStone Operations

Our operations experts will optimize your infrastructure and processes to ensure that your credit union receives the security, accuracy, compliance, and high availability your members deserve. We work with your team every step of the way. From building your virtualized KeyStone production environment with high availability disaster recovery to managing your daily core system processing and change control procedures.

KeyStone Environments We Build and Manage for You

Live – Production Environment

Quality Assurance / User Acceptance Testing (QA/UAT)

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Disaster Recovery (DR) – Replica of Live 

Environment for Month End Reporting

*Additional environments available by request.

KeyStone Managed Services Includes

  • Virtualized production environment
  • Redundant, reliable high-speed connectivity between production and replication sites
  • Ready bandwidth, rapidly scalable
  • KeyStone application and third-party interface hosting
  • KeyStone application monitoring and support
  • Best-in-class data center security
  • Complete operations management
  • Job monitoring and execution
  • Monthly system optimization and KeyStone maintenance activities
  • KeyStone backups and replication
  • Availability reports with system uptime
  • High-availability disaster recovery
  • Annual disaster recovery testing

IT Professionals Dedicated to
KeyStone Credit Unions

SwitchThink's private cloud is supported by a full-stack technology team armed with the enterprise tools to proactively manage your systems for performance, maximum-security, and high-availability. Our team is comprised of more than 140 talented individuals with domain expertise across numerous IT disciplines. Together, they provide a full array of support services for your cloud infrastructure and enterprise applications.

The SwitchThink team isn’t your typical operations or application support organization. As professionals dedicated to credit unions, we use our deep KeyStone domain expertise to go above and beyond to ensure your systems are managed for maximum compliance, performance, stability, security, and availability.

 

Dedicated to Credit Unions

KeyStone Managed Services includes: 

Virtualized production environment

Redundant, reliable high-speed connectivity between production & replication sites

Ready bandwidth, rapidly scalable

KeyStone application & third-party interface hosting

KeyStone application monitoring & support

Best-in-class data center security

Complete operations management

Job monitoring & execution

Monthly system optimization & KeyStone maintenance activities

KeyStone backups & replication

High-availability disaster recovery

Availability reports with system uptime

Annual disaster recovery testing

See What Our Clients Have To Say

  • hfs_federal credit union

    "Thanks to a smooth as silk conversion, we were able to experience efficiencies from our new KeyStone platform from Day One. SwitchThink’s KeyStone domain knowledge and project management expertise was invaluable through the conversion process and ensured we were ready for Go Live."

    Nathan N. Abe PRESIDENT & CEO

  • logo- Las Colinas FCU

    "SwitchThink understands our business and knows our digital channel is mission-critical for our members. Their support model is built to ensure maximum up-time for our member-facing applications."

    Kevin Scott CEO

  • Logo-UHFCU

    "From the first dialog, it was clear SwitchThink’s domain knowledge of KeyStone was unique among providers, even those with credit union experience. The others didn’t even know what they didn’t know. It’s hard to explain how much of a difference that expertise makes when troubleshooting issues and optimizing the platform for maximum productivity, but its importance was something we knew inherently from running the system ourselves."

    Travis Bow CEO

Contact us today to start accelerating your key business initiatives.